1. Non-Refundable Deposit:
A 30% non-refundable deposit is required to secure the event date. This deposit covers administrative and preparatory costs and will not be refunded under any circumstances.
2. Cancellation Timeframes:
• Cancellations made within 14 days or more before the event will be eligible for a 50% refund of the total event cost, excluding the non-refundable deposit.
• Cancellations made within 7-13 days before the event will be eligible for a 25% refund, excluding the non-refundable deposit.Â
• For cancellations made within 6 days or less before the event, no refund will be issued.
3. Force Majeure:
• If the event is cancelled due to force majeure, like natural disasters or other force majeure events beyond our control we will make every effort to reschedule the event. If rescheduling is not possible, a full refund (including the deposit) will be issued.
4. No-Show Policy:
• If clients fail to show up for the event without prior written notice, no refund will be issued.
5. Event Changes:
• Any changes to the event details must be communicated in writing. Those changes may be subject to additional charges, and the refund policy will be adjusted accordingly.
6. Communication and Contact Information:
• To request a refund or make inquiries regarding cancellations, please contact our team via email at Info@funtasticevent.om.
• For any related matters or assistance, our team is available during business hours.