1. Acceptance of Terms
By using our services or submitting a booking request through our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not proceed with booking our services.
2. Booking and Payment
2.1. Booking Confirmation: Your booking is considered confirmed only after you receive written confirmation from us.
2.2. Payment: A non-refundable deposit is required to secure your booking. The remaining balance is due prior to the event. We offer secure payment options through our website for your convenience. Upon confirmation of your booking, an invoice will be generated and sent to your provided email address. Our payment system ensures the safety and security of all transactions. For any inquiries or assistance regarding payments, feel free to contact our team at Info@funtasticevent.com.Â
3. Cancellation and Refunds
3.1. Cancellation by the Client: Cancellations must be made in writing. The deposit is non-refundable. Depending on the timing of your cancellation, additional fees may apply. Please refer to our cancellation policy for details.
3.2. Cancellation by Us: We reserve the right to cancel an event due to unforeseen circumstances, in which case a full refund will be provided.
5. Safety and Supervision
5.1. Safety: The safety and well-being of all children at the event are our top priority. We will take reasonable precautions, but we are not responsible for accidents, injuries, or any unforeseen incidents during the event.
5.2. Supervision: Adequate adult supervision is required during the event. We will not be responsible for the supervision of children.
6. Privacy and Data Protection
6.1. Privacy: We respect your privacy. Any personal information collected during the booking process will be handled in accordance with our privacy policy.
7. Liability and Indemnity
7.1. Limitation of Liability: Our liability is limited to the amount paid for our services. We are not liable for any indirect or consequential losses.
7.2. Indemnification: You agree to indemnify and hold us harmless from any claims, losses, or damages related to the event or our services.
8. Intellectual Property
8.1. Copyright: Any materials, designs, or content provided by us remain our intellectual property and may not be reproduced or used without our consent.
9. Dispute Resolution
9.1. Mediation and Arbitration: Any disputes will be resolved through mediation or arbitration by BC laws.
10. Termination
10.1. Termination: We reserve the right to terminate services if you breach these terms and conditions.